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4.3 | 111 Reviews

12,000 BTU Smart wi-fi Enabled Window Air Conditioner

LW1217ERSM

LG LW1217ERSM

Features

  • SmartThinQ® Technology
  • Remote included
  • 3 Cooling & Fan Speeds with Auto Cool
  • 24-Hour On-Off Timer

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 23.625"
  • Height: 15"
  • Depth: 22.188"
  • Energy Star Rated: No
  • Cooling Power: 12000 BTUs

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Think You Can't Control Your Cool" Think Again.

LG SmartThinQ® technology lets you control your LG air conditioner from anywhere, so you can start or stop cooling, change the mode or set the temperature from anywhere. It also works with the Google Assistant and Amazon Alexa so you can change your air conditioner settings with simple voice commands when you're at home.

Features

  • SmartThinQ® Technology
  • Remote included
  • 3 Cooling & Fan Speeds with Auto Cool
  • 24-Hour On-Off Timer
FEATURES
Fan Speed: Cooling 3
Indoor Fan Type Turbo
Air Deflection 4-Way
Outdoor Vent / Exhaust Yes
Thermostat Control Thermistor
Remote Control Yes
Compressor Rotary
Type Air Discharge Top Discharge
Chassis Type Slide In/Out
Energy Saver Function Yes
Auto Restart Yes
Fan Only Speed 3
Timer 24 Hr. On/Off
Filter Alarm Function Yes
SmartThinQ® Yes
DIMENSIONS/WEIGHT
Dimensions (WxHxD) 23 5/8" x 15" x 22 3/16"
Net Weight (lbs.) 81 lbs.
Shipping Weight (lbs.) 90 lbs.
Shipping (WxHxD) 27 5/32" x 18 7/16" x 23 1/2"
PERFORMANCE
Dehumid. (Pts/Hr) 3.8
EER 12.1
dBA Level (Indoor / Outdoor) 52 / 60
Dry Air Flow (CFM) 265
Est. Cooling Area (Sq. Ft.) 550
BTU Performance 12,000
CEER 12.0
Refrigerant R32
ENERGY STAR® Yes
Wi-Fi Connection Yes
WARRANTY
Limited Warranty 1 Year Parts and Labor
UPC CODES
UPC 048231382137
ELECTRICAL RATINGS
Rated Amps 9.3
Voltage / 60 Hz 115
Watts 990
MATERIALS/FINISHES
Available Colors White

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 23.625"
  • Height: 15"
  • Depth: 22.188"

  • Features

  • Energy Star Rated: No

  • Cooling Capacity

  • Cooling Power: 12000 BTUs

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

80% of reviewers recommend this product.

5 Stars

So far a great little A/C

Dmkf 11/4/2019

We bought about 3 months ago and live in Louisiana where is not warm its Hot. Ive used it daily in a small She Shed we built and it works wonderful. 20x18 building with a cathedral ceiling. I keep a ceiling fan going and the A/C at 73 and its a perfect temp. So Im impressed so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Extremely happy.

Alex 75 10/29/2019

I have only had this a month and really love it. The features are great. Runs really quiet I can access the unit from any where and control the functions. Very efficient. Has cut my elect bill. Bravo LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Ice cold

Tool 10/22/2019

Got this late in the summer so only used a month. Looks like gonna be a great actually
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Cool room

Josie1964 10/14/2019

Has worked flawlessly great product. easy to install.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

more than expected

Stevie O 9/21/2019

a month later and iam so pleased with this product. my wifi hooked up quickly to it..and no problems there.i change temp on the app while am at work so when i get home its perfect room temp in my tv room..I have google asst so imtred that out and google does what i say like can you set temp to 71 degrees.So i few seconds later you hear a beep then google confirms that your setting is now on 71 degrees.I also tell it to turn it off or lower speed while am doing other things and bamm its done..Wow love this model air conditioner... thanks LG.....
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

As expected

DominicGuo 9/16/2019

Several months already Cool down my room quickly very reliable but sometimes I Expect noise to be lower. WiFi is very handy with google home
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Window Air Conditioner

kadeboy 9/16/2019

I have been pleased with the unit since the day I bought the unit. The only criticism I give the unit is on how the unit operates in the Energy Saver Mode. The unit powers on approximately every 2-3 minutes testing the air temperature on whether the compressor should kick on. At first I thought the unit was defective until I started to read other reviews and noticed this was normal. I find it annoying so I only gave it 4 stars. I really thought hard on the fifth star because the unit could be a awesome unit otherwise.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

simple and easy

Shark 1 9/8/2019

Seems to do the JobGot the extended warranty from home depot the last one broke at the 2.5 year age.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Amazing product.

S6ul6fd6ath 9/3/2019

I purchased this AC about 3 weeks ago and I am beyond satisfied with the quality and performance. If I had a 3rd thumb I would give this unit 3 thumbs up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

So far so good

Reyes E 9/3/2019

I bought it two months ago. So far so good. Works great. Cools great. Easy install. Replaced an LG AC with heater that only lasted two years. Hope this one lasts more than two years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great A/C

Janelle3of7 8/30/2019

Bought this window unit Air Conditioner about a month ago and am more than pleased with its performance It runs real quiet and cools the room perfectly As a 65 yr. old woman I must add that I installed this unit into my window myself with the greatest of ease thanks to the uncomplicated instructions supplied
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Does of good job of cooling

jim888 8/30/2019

I bought this to cool a 20 x 20 room it works pretty well. It has a remote control and fan shutoff feature when temperature is reached two features that I desired. Need two people to take out and reinstall in housing. I would feel better if it had a brace to help hold the AC up.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Works great

Mower195548 8/29/2019

Love it just need to make the fan out of better material
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

My air conditioner is working like a charm.

May May 8/12/2019

I shopped around and with my brother advise we went to home depot to purchase my air conditioner and I am glad I did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great ACs

Jim Dany 8/9/2019

I always use LG window units. Just replaced two with new ones. The old units lasted 10 years. In my opinion they are the best. Replaced my central ac unit with window units years ago. Never looked back. More efficient and cools where I need it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Sper Great

per123 8/7/2019

Good ok super good gooooooooooooooooooooooooooooloood
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Works great

DanielT 8/5/2019

Thought I might be pushing its limits for BTUs vs. room size. Am w/in its recommended sq.ft. but have vaulted ceiling. I Run a ceiling fan and have no problem cooling the area down. Even to the point of being asked if could turn the AC off. Would and should probably give 5 star but only got it a few weeks ago so hard to tell how its going to hold up but has worked great in our recent heat wave.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Quiet

azfixit 8/4/2019

AC unit is very quiet and efficient. I was looking forward to using the energy saver mode but I wont. The unit turns on very couple of minutes whether it needs to or not.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

WiFi is no longer working and I did all troublesho

Danny72 7/30/2019

WiFi connection is no longer working on unit and already did all troubleshooting it only work for like 3 months and I had it for 6 months
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Awesome window AC

Deb0629 7/29/2019

We purchased this LG window AC recently. It runs great is quiet and cools wonderfully. We are considering purchasing another unit for a different part of our home as we are trying to keep our electric bill in check during this very hot summer. So far we couldnt have asked for a better unit We would highly recommend it to anyone looking for a great window AC.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great cooling

Remmi 7/7/2019

This is awesome GREAT cooling nice features would recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

cools quickly and quiet

Reflections 7/6/2019

Happy with the quality performance ability to cool quickly and cycling limited
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great AC - one missing feature

ScubaKevin 7/6/2019

Bought tow of these and really like them. Love having the remote access to adjust the temp/etc. The scheduling feature in the Smartphone app is basic and allows for on/off scheduling. Wha tis needed is the ability to vary/set the desired temperature as part of the schedule also.....that would make this the perfect AC unit in my opinion :-. Overall great value and features for the money. I would recommend purchasing.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Solid performing A/C

Rodstech 7/5/2019

This is the second Texas summer with the LG A/C and so far I am completely happy with the performance I mostly cool a 500 sq ft area master bedroom and bathroom and it can easily keep the area way colder than most people like when I have the door open to the rest of the house 1100 sq ft it can still keep the house comfortable the A/C is fairly quiet even when the compressor turns on off. I plan to purchase either a second one or spend the extra money on a LG Dual Inverter A/C. the only thing that I wish LG would improve is their SmartThinQ app it is sluggish on my iPhone 7 Plus other than that I would recommend this A/C
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

TOMMY62 7/5/2019

I BOUGHT THE A/C TWO WEEKS AGO SO FOR ITS DOING A GREAT JOB.I HAVE A WASHER AND DRYER FOR FIVE YEARS ON PROBLEMS GOOD PRADUCTS.THANKS
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

A great air conditioner.

Retired Jerry 7/4/2019

Was easy to install.I use the engery saving mode.It works as good as it looks.I used it for two months and so far Im very pleased with its performance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

WiFi works perfect when not home.

Coolpoi 7/4/2019

I bought this bc my building require a slide out chassis. Just put up less than month and likes it very much.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good performance so far

CaptainCamera 7/1/2019

Good performance so far including four 94+ degree days last week. I like that the unit seems to use evaporating the water from humidity as a cooling method so there is not a lot of dripping and water coming out of the unit. The only fault I have in the unit is that the energy saver mode turns on the fan every three 3 minutes to check the temperature -- thats much too often and puts a lot of wear and tear on the fan relays. I would much prefer that it check the temperature every 15 or so minutes like some competitive air conditioners do. It would also be good if us users could alter the fan on/off time in the energy saver mode to make it worthwhile. I am resigned to leaving it on regular mode where it runs all the time. I checked with a company tech and they said users cannot change the programming of the fan-on timing for energy saver mode. I have not tried the WIFI enabling -- seems like it might be a good feature but the instructions look like it takes a lot of effort to set it up -- Ill keep it as a regular unit and not energize the WIFI.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Quiet and cools ...

Ibdjoker 6/23/2019

Purchased this through Home Depot online. Arrived in pretty good shape with the box slightly damaged. There was some slight damage to the unit see photos but I thought not enough to return to the store. We have approximately a 400sf living room thats vaulted. We purchased this size due to different online sources recommending an increase in size by a factor of 1 or 2. It definitely cools the room Would have given it another star if not for: I had trouble with the WiFi option. It wouldnt completely sync up and would drop out...the most I could get was 90 completion. Ill try again when the weather gets hotter and the unit is powered on continuously. It is a beast at 92lbs I purchased a window shelf to provide extra support. Do I recommend this unit...if I get the WiFi to work yes. If not save your money and get the unit without WiFi.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Top notch AC

Hemlock 6/18/2019

Number 1 recommended 12000 BTU window AC at competitive price. Really good features including a dry setting to reduce humidity without running the compressor and its WiFi . compatible. Its a window AC so its not really quiet but its far improved over older models . So far its been all that it advertised. Highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

PROBLEM WITH FAN SPEED CONTROL

SLOW SPEED 6/6/2019

THE FAN SEEMS ON LOW ALL THE TIME... CHANGING SPEEDS FROM 1 2 3 MAKES VERY LITTLE DIFFERENCE... THE SERVICE TECH SAID THATS HOW IT IS SUPPOSE TO BE. I HAVE HAD MANY AIR CONDITIONERS AND THE SPEED CHANGES AS NEEDED.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Very Quiet

Raging55 6/6/2019

Cools down fast unit is real quiet. Easy to program all controls.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

WiFi enables-smart AC

1ak3 6/1/2019

I bought this about two weeks ago. It works great with my google home. I can tell it to turn it on and off and or control it from my phone when I am coming home from work. It cools down the apartment great. Great value as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Quiet but powerful

bsadler18 6/1/2019

This is the third window unit Ive purchased for this particular room and it is by far the best. Its very quiet no rattle. And the quiet hum is consistent no loud power-up when the system switches from fan ot colling. Very nice. And the cooling seems to radiate throughout the room. My last unit seemed cold only when standing right infront of the vents. This is the best window air conditioner Ive ever owned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Very satisfied

Tom 60660 5/26/2019

This LG model LW1217ERSM air conditioner replaced my Amana 12M12TA. The LG has 200 BTU more cooling power and uses 190 watts less than the Amana. On top of that the LG is quieter and cools my 574 square foot 1 bedroom apartment just fine. The wifi is awesome. The remote included with the air conditioner only works within line-of-sight of the air conditioner controls but the wifi and cell phone app allow me to control any feature including power on/off from anywhere I have cell phone service. You have to be patient with the cell phone app though. After opening the app give it a few seconds to update itself with the current status of the air conditioner. Dont try to give it any commands before then. It will also take a few seconds to confirm your air conditioner commands. If you do that it works fine. Like any air conditioner you have to put some thought into your specific installation needs. I had to buy some additional foam strips at Home Depot to seal around the air conditioner and the gap between the windows. I also had to buy longer support feet for the rear support. The LG uses regular nuts and bolts for support feet. The included bolts werent long enough to reach my outside window sill. Setting up the wifi requires a medium level of technical ability. The cell phone app will walk you thru it. If it doesnt work its because you did something wrong. I am very satisfied with my LG model LW1217ERSM and would not hesitate to recommend it. The only unknown is whether or not it will last 15 years like my Amana did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

GREAT A/C

ibmprinter 5/22/2019

I am thrilled with this model. It is VERY quiet and cools room very quickly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Performance

bubba01 5/20/2019

Have been using for about 2 weeks in a 500 sf room 9 ft high ceilings very pleased
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Socrates pena 5/20/2019

I am happy with this purchase it is a very good product and with Wi-Fi technology it is smarter
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Up to the task

skoro 5/4/2019

This is installed in a large 500 sq ft upstairs bedroom with lots of windows exposed to the sun in Texas summer heat. The previous AC really struggled but this LG does the job and maintains comfortable temps on the ECO setting.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great value

Mimi 64 4/30/2019

Bought 2 of these air conditioners...work very well... only drawback is that they are very loud...much noisier than others we have had...only paid $315.64 for each... cant beat the price...
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

So far....so good

Misterv 4/24/2019

Ive had this air conditioner for about a week now and it does a great job cooling off a attic bedroom quickly and quietly Its not hard to install but you need two people to lift it and slide it in Remote needs to have a better range if you use the phone app so much better
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Works perfect and WiFi technology is awesome

PaulRP 4/9/2019

If you bought this online I recommend before turn on AC wait until 24 hours you know by this how is the transport of packages about the WiFi technology form AC I tested both on/off with my WiFi and cellphone network.. I dont had any problem. All set up made for me from app works fine. The only thing I have to see for how long gonna works fine :D
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

False advertising. WiFi turns off with unit.

DisappointedinHi 11/28/2018

The WiFi turns off then you turn off the unit meaning you can no longer control it remotely. This means in order to use the remote control features you need to literally leave it on 100 of the time. Theres also no standby mode. Do yourself a favor and dont buy this.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great AC

KK50 10/19/2018

I believe this is the quietest AC Ive owned. Cools the room pretty fast. I especially love the WiFi I can start up the unit before I reach home. So wonderful to come home to a cool house.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Stopped Cooling within Two Weeks from purchase

Still HOT 10/9/2018

This unit was purchased for my elderly Mother-in-law. In an effort to be proactive we done a really nice weather tight instillation to save on energy. This unit stopped cooling within Two Weeks and also started making a strange noise. We followed the trouble shooting steps first and it still didnt work. We contacted LG and scheduled an appointment for a Technician to come out and repair it. Two weeks later her unit is still out and we havent seen or heard anything from the Technician that LG Customer Service scheduled for us. Its still HOT in Alabama Thanks Still HOT in Alabama
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great AC

Adnerb 9/17/2018

I love this unit. I can control it with my phone which is awesome. It is also quiet I can leave it on energy saver and it comes on and off to keep the temp. Great buy
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Maurice007 9/13/2018

I bought this 12k BYU window a/c and am well satisfied. It is doing a nice job cooling our bedroom my wife has heart problems and needs the extra cooling. Two negatives the installation manual is poorly written and the fan speeds are too near alike.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Doesnt cool waste of money for the features

Mouss 8/28/2018

My apartment is about 500 sq foot. So thinking I can get one to cool the whole 1 bedroom apartment with nice features with wifi and have a great reviews. Oh man this unit takes forever to cool down on a 80 degree day. Today it was 95 plus day with humidity and struggles to keep it cool below 80 degrees. I wish I can return this device is garage. Me thing I get another unit. To help put and it is doesnt. It feels great standing in front of the unit but high fan speed feels that it low. On a 80 degree day it takes about 4 hours cool to like 76 degrees. Ha energy saver mode its it annoying. That is if it works and reach to my desire temperature. If a miracle it does reach to 72 degree it would cool to 66 degrees and then shut off. Then does it cycle kicks in the the ac around 76 then take another 2 hours just try to cool back to 72. Before people question. Yes I do clean the filter out regular when the light turns on and if direct sunlight is the issue It is 10 pm now and it struggling to keep the apartment at 78 degrees. I want to love this device I cant and I want to return but I cant
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Easu to install

Rakasa 8/22/2018

It really does cool nicely. Easy to install. Would be nice if vent is able to move in down direction
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Does what its supposed to

DanD79 8/17/2018

Bought this for my 550sqft attic. We have central h/a up there but it still gets very hot. I keep it on about 69-70 and it cools the area great enough to where you have to turn it down at night. It also helps with the downstairs as the whole house ac does not run as much. Would recommend.
Originally posted on lg.com

Yes, I recommend this product

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