Gwe26
9/26/2023
I purchased a new LG electric range Feb 2023. The top of the range seems to work. However I have only tried to use my oven twice . on mothers day oven worked. Then tried to use oven for the second time Labor Day. No such luck the oven would not work. Tried to bake oven control panel would not allow a temperature. To be set nor would pressing the start button to work. I purchased this because we thought the LG brand was dependable. No such lickCant get the store Best Buy to honor any service or exchange product. LG sent a technician today that will to order and replace. The control panel. Not pleased with this appliance. It seems there is the possibility this could happen again. I was very please with technician who identified the problem and gave helpful tips.
Originally posted on lg.com
No, I do not recommend this product
Excellent features for us
BeckyJohnson1038
9/25/2023
I bought this stove a month ago and so happy that we did. It was in the dent and scratch area of Charlie Wilson. But it was a top of the line and the side panel had been replaced. Perfect Salesman explained all the features and we are so pleased with the stove.
Originally posted on lg.com
Yes, I recommend this product
I loved it the first month I got it
Dalal brooks
9/25/2023
I bought 10 months ago and had have it repaired twice since then was without an oven for 2 weeks each time customer service are rude an not helpful it has been a nightmare
Originally posted on lg.com
No, I do not recommend this product
Great oven
Canesrph2
9/23/2023
Excellent product. Love the easy clean interior and air fry capabilitys
Originally posted on lg.com
Yes, I recommend this product
Disappointed every day
ribbert
9/23/2023
Ive had this range for 18 months and i regret purchasing it.
The oven part of this range is fine. Everything else is disappointing.
My complaints:
- Weirdly hard to press the buttons. Instead of simply touching the keypad I find myself pressing harder and harder until im practically punching it.
- Rear burners are too low wattage to be particularly useful. Takes them 2-3 times as long to boil water as my old range from another manufacturer.
- Dial on front right range is inconsistent with all the others. Which direction makes it more hot is reversed for no good reason. Cramming 3 burners worth fo settings in one dial means that tiny movements make a huge change in heat. The detent between the 1st and 2nd burner High on 1st burner low on 2nd burner is slightly miscalibrated so when you think youre on high for the 1st burner youre actually on low for the 2nd burner. Since this range has two useless low wattage burners at the back there is no value in having this additional one on the front. It would have been better if it had simply been a medium and a large one and the dial wasnt backward from the all the others.
- LG thinq app is awful. It has mandatory ads you cant disable. The integration with this range seems wrong. If you leave the front left burner on for an hour it sends you a notification that youve left the front right burner on.
- Products registered on LG website have to be separately registered in thinq app.
Originally posted on lg.com
No, I do not recommend this product
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Multiple Burners
ELECTRIC RANGE AIR FRY
9/21/2023
Happy with the range as its a step up from what we had however the only complaints are that the air fryer takes much longer and doesnt come out that crispy VS how we used to bake we found that the air fry baskets are useless/ scams and that it gets crispier on a cookie sheet with flipping once whats very strange is when you put in the degrees using conventional bake or broil it actually governs your temp to 25 degrees lower automatically confirmed with customer support this is how it was designed how strange I would prefer it heat to the number I want then automatically lower the pre heat temp to 25 degrees lower I would rather learn the timing around conventional then have to remember the range wont listen to the number I enter. Also the app is very basic. I would have liked to have more info/ data on the app and also I was expecting/ promised a crispy air fry.
Originally posted on lg.com
Yes, I recommend this product
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Every womans dream
Tuesday 317
9/20/2023
This product is amazing Easy to operate clean looks sleek and has so many features A womans dream come true
Originally posted on lg.com
Yes, I recommend this product
Looks to llike
9/17/2023
Originally posted on lg.com
Yes, I recommend this product
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tlk47
9/14/2023
Ten months after purchase the broiler element blew out. After two months and four visits by a repairman the range is working now. However when the element blew it embeded metal into the enamel of the oven. LG said it was cosmetic and not a safety issue so they would not fix it. The range worked nicely the first ten months but now I have a fairly new range with an oven that looks terrible. I have an LG refrigerator dishwasher clothes dryer washer TV and microwave. I am happy with all of them.
Originally posted on lg.com
No, I do not recommend this product
bought due to all the great features
carriepv
9/5/2023
I could only give this a 3 out of 5 stars due to the fact that the oven racks will not stay in place when product is on them. As I try to slide the rack forward to remove anything it falls...VERY DANGEROUS with the hot food splatting and spilling everywhere. I called LG and explained the rack shelf in the middle of the oven seem to be 1/8 to wide and will not hold the product...They sent a new rack to replace and it still does the same thing. Im not sure at this point what can be a good fix
Originally posted on lg.com
No, I do not recommend this product
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LG oven
Henry E
9/4/2023
The oven looks nice. we had problem backing in the stove. The top get done while the bottom still not cooked. Just called service. Replace the board. first test today was good. we have to try it more before the final verdict.
Originally posted on lg.com
No, I do not recommend this product
Dissatisfied
monag
9/2/2023
Very disappointed The stove has not worked correctly yet Had a technician out twice already to replace the thermostat. Now we are waiting on two other parts.
Originally posted on lg.com
No, I do not recommend this product
Extremely happy with our purchase
DLS514
8/31/2023
Weve now had the stove for about 3 weeks and I LOVE it. Stove is way more high tech than our old stove but the manual that came with the stove is excellent and answered all my questions. The oven heats up significantly faster than our old stove which Im anticipating will save us on our electric bill. Another plus weve noticed that it must be well insulated because it does not heat up our kitchen like our old stove did. Highly recommend
Originally posted on lg.com
Yes, I recommend this product
Love the inside color blue
GrammySuzie
8/30/2023
Purchased and was thrilled until one of the burners didnt work only after days
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Awesome stove
Rubert
8/20/2023
I love having the turn knobs for the stove top. Our previous LG was button only for the stovetop. Has many features that we are still finding and it looks great in our kitchen with the matching microwave.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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LG Stove
Oven extraordinaire
8/19/2023
Very happy with my stove Has all the bells whistles and exactly what I wanted.
Originally posted on lg.com
Yes, I recommend this product
Blue finish destroyed
Cindi1213
8/19/2023
The only reason I am on this site is because no one would help me because they say my warrantee is up. I am very disappointed in the self cleaning of this stove. It has ruined the beautiful blue finish
Originally posted on lg.com
No, I do not recommend this product
No more shiny finish inside oven
Cindi123
8/19/2023
Very disappointed. My blue finish is gone due to using the self cleaning.
Originally posted on lg.com
No, I do not recommend this product
Just a grate stove
Wen13
8/18/2023
I bought this stove after researching three other stoves. Then I found this one and it had everything that I tried to find in the other brands. Love this stove The only drawback is the lower drawer it is very hard to open.You have to grab it by the sides in order to get it to move
Other than that I cant find anything at this time that I dont like about it
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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great features
jeffro43078
8/17/2023
we have had this oven for one month now so far my wife really likes it the ease of use so far so good i cannot give it five stars right now we have not had it long enough to give it five stars but as of right now we are really happy with our purchase
Originally posted on lg.com
Yes, I recommend this product
I love this stove But dont let the doorget dirty
Robyn M
8/16/2023
Weve had this stove for a couple of years now. Its so nice not having food fall down under the burners. Its super easy to clean. I love the air fryer feature and that I can control it with my phone.
I do want to give it a random thumbs down though. I took the door apart to clean it. When I was putting it back together much to my frustration the glass sheets in their tiny frame inside the door are pretty much just hanging from the screws. There is nothing inside the door that holds the glass frame in place besides the screws but there is a lot of space to the front and the back. I had to practically play twister to get the super short screws to thread into the frame. I had to place a spacer inside so that I could even begin to get the screws to catch. But I still had to turn it over so the weight of the glass was on the bottom so the screws could reach the holes. And after I got the door on the first time I opened the oven to use it my spacers slipped out of place. So now I have to take the door off again and try to do it all over again with out the spacers which were just some folded toilet paper rolls. I wouldnt bother but you can see them sitting in each bottom corner of the door. Wish me luck.
Originally posted on lg.com
Yes, I recommend this product
hard to clean cooktop
crumbs
8/16/2023
Comparing this cooktop with my old one this one is a lot harder to clean and to keep clean. Every spec show up prominently. I went online to find Schott Cernan the manufacturer of the cooktop approved cleaning products but I dont think this German companys products are available in the USA.
Originally posted on lg.com
No, I do not recommend this product
Still does not work right
Debbie Melton
8/13/2023
I got this oven cause it look like it had features that I really wanted but theres a problem with it I cant use the oven and the burners at the same time
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Control with my smart phone.
Kilbride
8/11/2023
I had never owned a LG appliance before but now that I do I am totally enjoying all the features. The hidden electrical element in the bottom is awesome. Easy cleanup
The blue inside the oven is absolutely beautiful just opening the door makes me smile
Good job LG
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Works great
New LG Oven
8/10/2023
The new range and cooktop both work great. I really like the Amazon Alexa connection which allows us to set and monitor the oven and timer.
Originally posted on lg.com
Yes, I recommend this product
Great product
Mark Rosenb107
8/7/2023
Love the range works well.. love the airfrier feature also
Originally posted on lg.com
Yes, I recommend this product
Beautiful
Darlene Pauley
8/7/2023
This oven looks so good in my kitchen. I will admit that I use the microwave/oven more than I use the oven but when we have company it works wonderfully with the bigger space. I especially love the keep warm feature when we just are not ready to eat yet.
Originally posted on lg.com
Yes, I recommend this product
love this Range
NY Denise
8/6/2023
so happy we selected this range there are so many features that I have yet to use. the air fryer is great. Cooks food perfectly.. The appliance looks great in our kitchen great range
Originally posted on lg.com
Yes, I recommend this product
Burner stopped working
adeolus
8/2/2023
4 months of light use and the back left burner wont heat up anymore at all tried contacting customer service to start a warranty claim and nothing. Terrible customer service and the produxt is acting up after only 4 months
Originally posted on lg.com
No, I do not recommend this product
Worst appliance purchase I have ever made
IHTX
8/1/2023
I will never buy a LG appliance again. This is the 4th attempt to repair for a non working display requiring several different part orders and attempts to fix. I cant get approved for w replacement oven because it requires 4 diff individual outages reported the multiple part orders and attempted repairs dont count
Originally posted on lg.com
No, I do not recommend this product
Love the multiple racks and convection oven.
LG convection air fry
8/1/2023
Happy with the stovetop warming burner feature. Ease of use.
Originally posted on lg.com
Yes, I recommend this product
Nice to have a solid working stove again
Zen Z
7/29/2023
So far this is a good stove. Looks nice. Operates well and easy. Many helpful features.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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LG Stove
Raul2014
7/28/2023
Purchased this for the beauty and function. I have had LG product previously and was very happy with the product. I did not realize it was also an Air Fryer. I like that.
Originally posted on lg.com
Yes, I recommend this product
Lettering is lifting off
William Hartl
7/24/2023
I bought this stove about 9 months ago which is a very nice product the oven works well and the burner work very well but the printed numbers around the knobs is coming off for some reason the screening ink didnt ahere to the metal.
Originally posted on lg.com
Yes, I recommend this product
Great Features
Deb305
7/22/2023
I bought this 6mos. ago and love the air fryer and self-cleaning features of this oven The only problem I have had is with a burner that stopped heating. Customer service was excellent and the problem is resolved.
Originally posted on lg.com
Yes, I recommend this product
Great CONVECTION OVEN
Hellboy00000
7/21/2023
Working well and easy to use. The oven is good but the stove deteriorates fast if youre not careful. Recommended only if you are a careful person.
Originally posted on lg.com
Yes, I recommend this product
Nice oven ... lots of features
Comer
7/16/2023
Happy with my purchase. looks nice and has great features. Could use better indication of hot burners
Originally posted on lg.com
Yes, I recommend this product
Does its job well
David121
7/12/2023
Ive had this for a few months now. And honestly you get what you paid for. It does a good job and is relatively easy to clean. There would I few buttons I would change to make it a little less confusing and the air fry feature isnt really alll that grand. But I love the burners
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Great Features
Debster01
7/11/2023
I havent had this long and got to use all the features yet but what I have used I love The inside of the oven is a beautiful blue
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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we loved to know that the oven also has air to fry
Loquillo40
7/11/2023
I bought this oven last month very happy with the quality
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Love the lg range
Kongin
7/6/2023
Cookswell temperature accurate Love the flat top.
Originally posted on lg.com
No, I do not recommend this product
Wifi connect
Terry Long
6/30/2023
Unable to connect range with Wifirange requires 2G connectivity. Our home is 5G.
R/Terry
Originally posted on lg.com
Yes, I recommend this product
Nice range
Cathy Marquette
6/29/2023
Ive had this range about six weeks and I love it. I like the quick heat burner and the features offered and easy to clean.
Originally posted on lg.com
Yes, I recommend this product
Do not purchase
Ugg1
6/28/2023
This is my 3rd glass top now were LG. I absolutely can not get this one clean. No matter how much i scrub always smear marks. Just not clean.Supposed to get a replacement so far have had two delivered both were dented. Would suggest you look for another product. I
was so excited and now just unhappy.
Originally posted on lg.com
No, I do not recommend this product
EXCELLENT BUT WITH ONE GLARING FLAW
DFyoung
6/27/2023
We bought this range about 9 months ago and except as stated below we are quite happy with it. We find the cooktop to be much easier to keep clean than our previous exposed burner cooktop and we are frankly puzzled by reviewers who had a different experience. The only complaint we have is that the drawer is tiny and worse very flimsy. It twists and flexes easily and has come off the rails time and time again virtually every time we open it. I didnt know that sheet metal came in such a thin gauge. One of the little rubber bushings on the sides has come completely loose and the other is shredded and damaged.. This is a disappointing issue in an otherwise very satisfactory product.
Originally posted on lg.com
Yes, I recommend this product
Worth the wait
Johnny N
6/26/2023
Our old stove died during the pandemic so the wife starting looking for a new energy efficient stove with all the bells and whistles. We ordered this model from a total of 3 different dealers each indicating supply chain issues. A little more than year later we got a phone call our stove was available in the next state over. We paid for it online and went to pick it up. Brought it up home easy installation and easy instructions and easy to use. The wife loves it. Happy wife happy life.
Originally posted on lg.com
Yes, I recommend this product
Stove/Oven
Sarah1685
6/26/2023
Love all the features Thank goodness for manufacturers warranty due to fan going out within 6 months
Originally posted on lg.com
Yes, I recommend this product
Everything we wanted in an electric range
Rejoicejoyce
6/26/2023
We love everything about it except the rear leg and bracket were missing. They were sent but we still cant install it. Physical problems prohibit that. Paying to have it complete is a huge disappointment.
Originally posted on lg.com
Yes, I recommend this product
Disappointed in Philly
Eunice E
6/13/2023
I bought this stove 2 years ago now the numbers on the panel rubbed off the LG logo fell off. Even with careful cleaning the stove top easily scratches. I have yet to contact home Depot because I have a 3 years protection plan. From the reviews here I already know their answers . I am very disappointed with this product. I have a LG fridge washer and dryer which I am satisfied with but I dont think I will buy LG again. This stove is too expensive to be do poorly made.
Originally posted on lg.com
No, I do not recommend this product
Cool stove
Kk11
6/13/2023
Looks nice. Burners heat up fast but little confusing with which direction high and low are. Extra rack in oven is nice. Have not tried the air fryer as you need an special pan. Bought the floor model.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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