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REBATE On Display in Store
Energy Star Logo
3.7 | 587 Reviews

26 cu. ft. Bottom Freezer Refrigerator

LRDCS2603S

LG LRDCS2603S

Features

  • 26 cu ft. Large Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Multi-Air Flow System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Bottom Freezer
  • Width: 32 3/4"
  • Height: 69 7/8"
  • Depth: 34 7/8"
  • Energy Star Rated: Yes
  • Refrigerator Size: 25.5 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Fresher is Better

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.

Image Feature

Focused Freshness

Consistent temperatures are the key to food freshness. LG took its advanced freshness system one step further by adding Door Cooling+ to provide a steady supply of cold air to help keep door contents at peak freshness.

Image Feature

The Look You Love (Without the Fuss)

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

Great Light

LED lighting recessed on top provide an exceptionally bright interior and saves energy over traditional lighting.

Image Feature

LARGEST CAPACITY

Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG Bottom Mount refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Fresher is Better Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.

Focused Freshness Consistent temperatures are the key to food freshness. LG took its advanced freshness system one step further by adding Door Cooling+ to provide a steady supply of cold air to help keep door contents at peak freshness.

The Look You Love (Without the Fuss) Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Great Light LED lighting recessed on top provide an exceptionally bright interior and saves energy over traditional lighting.

LARGEST CAPACITY Stock-up and store everything you need. With a cavernous 26 cubic feet of space, this LG Bottom Mount refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 26 cu ft. Large Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Multi-Air Flow System
  • 2 Humidity Crispers
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 8.3 cu.ft.
Refrigerator (cu.ft.) 17.2 cu.ft.
Total Capacity (cu.ft.) 25.5 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Display Type Membrane / White LED
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Reversible Door Hinge Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 5
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 35" x 73" x 38"
Counter Depth No
Depth (Total with Door Open) 62.75"
Depth with Handles 34.88"
Depth without Door 29"
Depth without Handles 33"
Door Edge Clearance with Handle 4.25"
Door Edge Clearance without Handle 2"
Height to Top of Case 68.63"
Height to Top of Door Hinge 69.88"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 226 lbs./250 lbs.
Width 32.75"
Width (Door Open 90 with Handle) 36.5"
Width (Door Open 90 without Handle) 34.5"
ENERGY
Energy Consumption (kWh/Year) 562
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light LED
Ice Bin / In-Door Ice In Freezer
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803885
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2
Door Bin Construction 1 Piece (Clear)
Glide N' Serve™ Drawer Yes
No. of Bins 2 gallon sized, 2 half (tilt), 1 small
No. of Shelves 2
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
SUMMARY
Series LG
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
TYPE
Type Bottom Freezer
WATER & ICE SYSTEM
Daily Ice Production (lbs) 2.5 lbs
Ice Storage Capacity (lbs) 12.0 lbs
Ice System Factory Installed
IcePlus™ Production (lbs) 2.7 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Bottom Freezer

  • Dimensions

  • Width: 32 3/4"
  • Height: 69 7/8"
  • Depth: 34 7/8"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 25.5 (cu. ft.)
  • Fresh Food Capacity: 17.2 (cu. ft.)
  • Freezer Capacity: 8.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Specifications Sheet

Energy Guide

Owner's Manual English,Spanish 13,632K 11/18/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG Buy More Save More Rebate

Offer Expires: 11/30/2023 to 1/3/2024 Must be postmarked by: 4/3/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 4/3/2024.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 12/6/2023 to 12/31/2023 Must be postmarked by: 3/31/2024

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 3/31/2024.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

68% of reviewers recommend this product.

5 Stars

LG bottom freezer refrigerator

BarbFla 12/8/2023

I have had my bottom freezer refrigerator for two years and love it. Highly recommend this refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent product and serv.

Kike0603 12/7/2023

My family love this refrigerator. It is the best product on the store.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Performance QC Problem? Fit Finish

chasmcdougal 12/5/2023

Weve had the refrigerator for about 3 weeks now and are very happy with its performance. We do have a problem with the upper and bottom doors not aligned properly. Weve had a service call and are waiting to see what solution LG offers. Once the fit and finish is resolved its a solid 5 star.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Love it repaired

MamaFonz 12/5/2023

We bought this a year ago. We love it. However the freezer drawer began to break more than six months ago. I spent a lot of hours on the phone with Costco and LG trying to get the right part delivered. After three attempts we got the right drawer and it wasnt broken when it came. Hooray Works great now.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor service

808yoshi 12/5/2023

Very functional compare to other fridge but broke down for 3 weeks because of compressor . I still waiting for parts to come. Between LG and local service provider communication is bad. Very poor service even have extended warranty. Since Nov 15 2023 I still waiting parts and repair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

TERRIBLE WARRANTY SERVICE

GDUG 12/4/2023

NOT GOD... YOUVE GOT THE DATE OF PURCHASE ALL WRONG. ALMOST IMPOSSIBLE TO FIGHT OUR WAY THROUGH THE PROCESS OF TRYING TO GET A TECHNICIAN HERE TO CHECK OUT THIS REFRIGERATOR. THIS WILL LIKELY BE THE LAST LG PRODUCT WE BUY.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Its ok

Adam Thompson 12/4/2023

Honest review its been a great unit until it when out a day away from thanksgiving we lost everything fridge and freezer and still dont have a refrigerator working kinda sucks cant get someone to work on it cause a lot of service companies dont want nothing to do with LG been without a fridge for 14 days and I talked to them today to complain of corse and they said I should here something in 24/48 hrs to either get a new fridge or a refund.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great product

de55 12/4/2023

I bought this about a month ago and have been very pleased.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Runs very well and lots of room

JR70Ro 12/3/2023

Weve had the LG fridge for at least two months. Temperature is perfect and lots of room. I love the bottom flat drawer that we put cheeses and tortillas in.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

All of it

Tammyscott 12/2/2023

I bought my fridge and love the color. Black stainless steel
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

My new fridge

Denise721 12/2/2023

I love my new fridge..it has so much more room ..I can buy a whole lot more food now
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

jose Bravo 12/2/2023

I got this a year ago and it stopped working LOST all my food a few days before Thanksgiving so I had to rebuy everything.. it took 4 days to fix the tech comes without the part and tells me that this is common for the fridge that he just fix 4 of them without the same problem thats why he didnt have the part.. so if they know that its a common problem why make you do all the rest set that takes 2 days to start to get a tech out ? just send them. so for me and the loss of food just before the holiday not good..
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large

Mmartinez 12/1/2023

So far Ive been extremely happy with my fridge. Customer Service was also helpful for the one problem I had.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Large refrigerator compartment. Door closes easi

Rgf19 12/1/2023

So far am happy with new refrigerator/freezer. Especially the ice maker.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Compressor failed

Guyee 12/1/2023

We bought this model LRDCS2603S refrigerator in June 2020 and the compressor went out in November 2023. Luckily it is still under warranty. Customer Service rep. Edward took care of everything for me so I give 5 STARS to Edward for exceptional customer service.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

55rox 11/30/2023

We bought an LG refrigerator in March 2021. In September 2023 the compressor stopped working. It was under warranty and fixed the next day. Now the smell wont go away and Ive tried everything Now LG wont communicate with us. Dont buy LG appliances
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not happy

lesterlis 11/30/2023

A refrigerator is supposed to last more than 2 years. The condenser went out. With a refrigerator full of food. And as far as the customer service with compensating for my food has been terrible. KaMya will not return my text messages after she text messaged me telling me to get back with her within 24 to 48 hours in which I immediately did. Havent heard back from her yet
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poor reliability bad customer service

Spida 11/30/2023

We bought this refrigerator 3 years ago and the compressor has already died. It was a huge fight with the company to get it replaced. The other problem is with the ice maker which has a plastic gear in it that strips and will not dump the ice out just bang. Wish it was reliable because it is a good designe
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

No follow up

Nicola12 11/30/2023

There is a ding in the top door and ive been asking since July to have it replaced because I was told I could and i wanted till September and nothing so i called and still nothing
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Product

Loto 11/29/2023

I bought my LG refrigerator 2 years ago and it has work great for my family lots of space inside good product highly recommended if anyone looking for a good refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Impressed

Sanchez10 11/29/2023

From the chat box to the reps to the tech that came over I was impressed on how they assisted me
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Should have gotten ice and water in the door.

Gaypaxton 11/29/2023

I love my refrigerator. I just wish I would have gotten the ice and water in the door.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Veryvery very poor customer service.

Carog 11/28/2023

LG REFRIGERATOR WENT COMPLETELY. Defrosted everything. Trying to get a repairman here was unbelievable No shows cancellation etc. Trying to reach presidential liaison to contact me was a joke. We are senior citizens and communication was the worst. No one cared. Buying ice for almost a month for our ice chest was not only inconvenient costly and limited our purchases for us to eat. But I didnt give up calling every day sometimes twice a day. But still no response. Finally got a repairman out here. Just remember LG NOT EVERYONE KNOWS HOW TO COMMUNICATE BY TEXT. As a courtesy please treat your customers who trusted in your products with respect. Give them an old fashion phone call.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good Fridge Good Customer Service

Blake817 11/28/2023

Ive had this refrigerator for about 2 and a half years now. It looks nice but isnt over the top fancy with a screen and speakers or anything like that. The compressor recently went out I guess the programming in the computer caused it to run more than necessary but other than that its been great. LG 5-year parts + labor warranty on the sealed system is awesome. They scheduled a tech for the repair within about 10 days and he showed up on day 17 after the breakdown and completed the job in an hour then mailed me a check for food loss. Im overall impressed with the customer service and happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great size

Pattywin 11/27/2023

I love this fridge Its huge and everything fits perfect. Lots of space in the shelves and in the door Its great big freezer too
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Its okay had a few issues

chaotic mess 11/27/2023

So far the refrigerator seems to be functioning normally but I did have quite a few issues. First and most surprising the stainless steel door has two unsightly and cheap-looking plastic screw caps on it that are not shown in the photos These appear to be so that you can move the door handle to the other side of the door. I find it to be misleading and unethical not to disclose that these are present. I am not sure I would have purchased this refrigerator if I had known about the screw caps. Second the deli drawer is defective/dented. Third the divider in the freezer drawer came incorrectly installed and therefore would not slide. I called LG about the problem with the divider and the customer service rep was not knowledgeable about it but while I was on hold forever with him I found a YouTube video that showed me how to fix it with a screwdriver.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Longtime customer

Jeffka 11/27/2023

I enthusiastically recommend LG. As a longtime customer Ive always been satisfied with the high quality of their products and service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Simple yet superb

BrockA 11/22/2023

We have had this refrigerator for a few weeks now and love it The bottom freezer is great especially with easy access for our children. There is so much space and looks great in our home
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very Nice

J323 11/22/2023

I have had this fridge for about a month and it is really nice. Has a lot of room and is easy to clean. It looks great also.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome refrigerator

SJ04 11/21/2023

I bought this refrigerator a few weeks ago and it is wonderful. Easy access to items stored lots of room and beautiful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG refrigerator not cooling

Dangt62 11/20/2023

My LG refrigerator bought 3year ago suddenly stop working The light and fans still on but not cooling and make no iced. I called LG customer services and being guides through some troubleshooting to determine the compressor stop working. LG had agree to dispatch schedule service to our refrigerator with no cost to us. The LG design and excellent customer service had get us highest confidence to their product and added more LG appliances to our family.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dud Compressor

lin59 11/18/2023

I bought it two years ago and the compressor died. LG has honored the class action court decision and promptly sent out a repairmen to replace it at their expense.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

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Value

 
5 Stars

Great use of space

Mears23 11/18/2023

I bought this because it was a great price and had all the features I wanted. Love the bottom freezer and the ease of the ice maker.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

The simple things

Sharinn 11/17/2023

This is my second LG refrigerator and love it Sometimes its the little things that make a huge difference no more finger prints Definitely a great quality dependable brand. Definitely highly recommended.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG features leave nothing to be desired.

ret87 11/14/2023

I have had my refrigerator well over a month probably closer to a year and absolutely love it. A lot of room to keep food cool and the freezer department is wonderful plenty of room. I have also purchased an LG dishwasher as well as a washer and dryer which I love. My next purchase will be a stove and microwave then Im all set. Love the brand couldnt be happier
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Space and Price

droland 11/14/2023

Our fridge width was limited by cabinets but Im very happy with the internal size. It is as much as 36 refrigerators due to water/ice door dispenser. We had another brand/model before and the upgrade in space was awesome This is my first time owning a bottom drawer style refrigerator and we really like it. Good layout that you can store a lot of items and the items in the top fridge part that you use more are at eye level so you dont have to bend down to see whats in it. Compressor did go out but it was covered under warranty. Would buy again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Good insurances

Niji 11/14/2023

The fridge worked good just went out without problem
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Everything you want in a refrigerator

Eloise B 11/14/2023

I absolutely love this refrigerator. Its spacious quite and built with a great deal of thought regarding organization. I have other refrigerators that Ive paid much more for and the quality of this one is so much better.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

55will 11/14/2023

We bought our refrigerator in March 2021. Very happy with it. In September of 2023 the compressor went out. We were out of town and came home to deal with the mess and smell. A repairman came the next day and knew exactly what had happened. He said this was an issue with this model. He said the smell would go away when the refrigerator got up to the right temperature. We are still dealing with the smell and LG has completely ignored our requests for help. Never again will we buy an LG appliance They dont care about their customers
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator.

bob the hvac guy 11/13/2023

Very happy with our purchase. This is the quietest refrigerator weve ever owned due in part to the new style compressor. I really like the temperature display when you open the door and the shelf and storage compartment arrangement. The freezer section is very large and user friendly. If I had to say anything negative about it it would be that the freezer door makes a little bit of noise when closing it due to the upper shelf but its something I can live with.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Nice fridge/freezer

Glen E 11/13/2023

Pleased although the compressor went out after 3 years. It was replaced under warranty.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Junk

not happy1200 11/12/2023

What a piece of crap the compressor went out they want $1200 to fix it I can get a new one for $500 more never buy another LG in my life
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Fantastic product

Carlos58 11/12/2023

The refrigerator is excellent. My family is happy.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

A terrific size

Awesome size 11/11/2023

We are happy this refrigerator the new style a refrigerator on top and freezer on the bottom. What a difference when you get older it gets harder to bend down in the refrigerator all the time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Still Broke

Jrd1 11/10/2023

I am writing my review on our LG Refrigerator: 26 cu. ft. Bottom Freezer Refrigerator model number is LRDCS2603S purchased at Home Depot summer of 2020. We purchased this fridge in June 2020 and we have had many serious problems with it. First the fridge was only 1 and half years old when the compressor died. This was replaced but then for the past year nothing but temperature fluctuations in the fridge ranging from 28 to 52 degrees when set at 37. Also the ice machine produces a large frozen ice ball so it is unusable and the freezer ices up. These issues continue and are not fixed to this day. Despite all these problems the most frustrating and difficult aspect of owning this refrigerator has been dealing with LG. Yikes hours and hours of our life on the phone being told various misleading statements. We told them our plight we did everything they wanted us to do trouble shooting ect... nothing ever worked. We would be on the phone for hours with these reps and each rep would tell you something different from the previous rep. After multiple service calls LG asked us to provide purchase receipt of our product etc.. telling us we would receive a refund-nothing happened. We believe their intention is to simply wear the customer down through many very lengthy misleading phone calls to the point where the customer feels there will be no resolution and then gives up trying to correct the wrong. LG provided names of appliances companies that would fix our fridge but none would come out except for one and after the initial repairs LG said we could no longer use them. This repair company was very good and reputable and they too were taken back and had to correct the completely incorrect information. The appliance repair shop came to our home five times and still the fridge is not working and LG now claims we are not under warranty anymore. The refrigerator is now three years old and started malfunctioning when it was one and a half. LG does not want to help us and does not seem to care about its customers. We have had no lasting success with this fridge and would greatly caution anyone wanting to buy an LG refrigerator. LG refuses to take responsibility for their appliance. We rarely write negative reviews. The only reviews we normally submit are positive.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Refrigerator

r0t0rhead 11/10/2023

Im very satisfied with my purchase of this LG refrigerator
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

r0t0rhead 11/10/2023

Im very please with this purchase..this is a nice refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Katdouyar 11/10/2023

My husband and I love this refrigerator It has so much room inside without taking up much more floor space. Also we like the way the shelves are designed on the inside door so you can fit both tall things and short things. And having the freezer on the bottom is so much better than the old refrigerator with it on the top. Things always were falling out when we opened the freezer. We had thought that we needed to buy a separate freezer but now we realize that this new refrigerator can hold what we need. So glad we got this refrigerator.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great customer service

009MRGC24071 11/9/2023

Love the fridge the look the space etchave had it for 3 years when it stoped cooling. But was pleasantly surprised with the exceptional customer service to correct/fix the issue
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Terrific Service contract

StantonB 11/8/2023

I had an issue where my compressor suddenly failed. I called LG and went through several easy steps to diagnose it and for the customer service rep agree with me that it is the compressor. This was a very quick process and a technician was scheduled about 4 days later. The technician Wahid Aleko came to my house and was very professional and interactive with my son who had some interest in what was happening. Wahid was fantastic and I am very appreciative for his time. We have had no problems since Thank you Wahid and LG customer service
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 

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